Our policy

๐Ÿ“„ PRIVACY POLICY

1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name

  • Phone number

  • Email address

  • Service address

  • Payment information (if applicable)

Automatically Collected Information:

  • IP address

  • Browser type

  • Device information

  • Website usage data (via cookies or analytics tools)

2. How We Use Your Information

We use your information to:

  • Provide plumbing services

  • Schedule appointments

  • Communicate with you

  • Process payments

  • Improve our website and services

  • Send service updates or promotions (if you opt in)

3. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Service providers (payment processors, scheduling software)

  • Legal authorities if required by law

  • Contractors or technicians to complete your service

4. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Request access to the personal data we collect

  • Request deletion of your data

  • Correct inaccurate information

  • Opt-out of data sharing (if applicable)

  • Limit use of sensitive personal information

To exercise your rights, contact us at:
๐Ÿ“ง info@piperescueca.com
๐Ÿ“ž +1 (818) 220-5183

We will respond within the time required by law.

5. Cookies & Tracking

We may use cookies and similar technologies to enhance your browsing experience. You can disable cookies through your browser settings.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no system is completely secure.

7. Childrenโ€™s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a new effective date.

9. Contact Us

PIPE RESCUE
15233 VENTURA BLVD STE 500 SHERMAN OAKS, CA 91403
Email: info@piperescueca.com
Phone: +1 (818) 220-5183

๐Ÿ“„ TERMS OF USE

1. Use of Our Services

You agree to use our services only for lawful purposes. You may not misuse our services or attempt to interfere with our operations.

2. Service Estimates & Pricing

  • All estimates are based on initial assessments and may change upon inspection

  • Final pricing will be confirmed before work begins

  • Payment is due upon completion unless otherwise agreed

3. Appointments & Cancellations

  • We strive to arrive on time but delays may occur

  • Please provide reasonable notice for cancellations

  • Missed appointments may be subject to fees

4. Warranties & Disclaimer

  • We provide workmanship warranties where stated

  • We are not responsible for pre-existing issues or damage outside our control

  • Services are provided โ€œas isโ€ without guarantees beyond stated warranties

5. Limitation of Liability

To the fullest extent permitted by law, PIPE RESCUE is not liable for:

  • Indirect or incidental damages

  • Loss of property beyond the scope of service

  • Delays caused by unforeseen circumstances

6. Intellectual Property

All website content (text, logos, branding) belongs to PIPE RESCUE and may not be used without permission.

7. Privacy

Your use of our services is also governed by our Privacy Policy.

8. Changes to Terms

We may update these Terms at any time. Continued use of our services constitutes acceptance of the updated terms.

9. Governing Law

These Terms are governed by the laws of the State of California.

10. Contact Information

PIPE RESCUE
15233 VENTURA BLVD STE 500 SHERMAN OAKS, CA 91403
Email: info@piperescueca.com
Phone: +1 (818) 220-5183