๐ PRIVACY POLICY
1. Information We Collect
We may collect the following types of information:
Personal Information:
Name
Phone number
Email address
Service address
Payment information (if applicable)
Automatically Collected Information:
IP address
Browser type
Device information
Website usage data (via cookies or analytics tools)
2. How We Use Your Information
We use your information to:
Provide plumbing services
Schedule appointments
Communicate with you
Process payments
Improve our website and services
Send service updates or promotions (if you opt in)
3. Sharing of Information
We do not sell your personal information.
We may share information with:
Service providers (payment processors, scheduling software)
Legal authorities if required by law
Contractors or technicians to complete your service
4. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
Request access to the personal data we collect
Request deletion of your data
Correct inaccurate information
Opt-out of data sharing (if applicable)
Limit use of sensitive personal information
To exercise your rights, contact us at:
๐ง info@piperescueca.com
๐ +1 (818) 220-5183
We will respond within the time required by law.
5. Cookies & Tracking
We may use cookies and similar technologies to enhance your browsing experience. You can disable cookies through your browser settings.
6. Data Security
We implement reasonable security measures to protect your personal information. However, no system is completely secure.
7. Childrenโs Privacy
Our services are not directed to individuals under 13. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a new effective date.
9. Contact Us
PIPE RESCUE
15233 VENTURA BLVD STE 500 SHERMAN OAKS, CA 91403
Email: info@piperescueca.com
Phone: +1 (818) 220-5183
๐ TERMS OF USE
1. Use of Our Services
You agree to use our services only for lawful purposes. You may not misuse our services or attempt to interfere with our operations.
2. Service Estimates & Pricing
All estimates are based on initial assessments and may change upon inspection
Final pricing will be confirmed before work begins
Payment is due upon completion unless otherwise agreed
3. Appointments & Cancellations
We strive to arrive on time but delays may occur
Please provide reasonable notice for cancellations
Missed appointments may be subject to fees
4. Warranties & Disclaimer
We provide workmanship warranties where stated
We are not responsible for pre-existing issues or damage outside our control
Services are provided โas isโ without guarantees beyond stated warranties
5. Limitation of Liability
To the fullest extent permitted by law, PIPE RESCUE is not liable for:
Indirect or incidental damages
Loss of property beyond the scope of service
Delays caused by unforeseen circumstances
6. Intellectual Property
All website content (text, logos, branding) belongs to PIPE RESCUE and may not be used without permission.
7. Privacy
Your use of our services is also governed by our Privacy Policy.
8. Changes to Terms
We may update these Terms at any time. Continued use of our services constitutes acceptance of the updated terms.
9. Governing Law
These Terms are governed by the laws of the State of California.
10. Contact Information
PIPE RESCUE
15233 VENTURA BLVD STE 500 SHERMAN OAKS, CA 91403
Email: info@piperescueca.com
Phone: +1 (818) 220-5183